When will I receive my Crows Shop Member Voucher?
Eligible members who have renewed receive their voucher via email starting in late November 2025. Thereafter, vouchers will be sent within three weeks of signing up or renewing as a 2026 member.
Can I still redeem the voucher for a 2026 Member Scarf or Pin?
Yes! 2026 Member Scarves and Pins are available online, instore or at venue on Crows game days so you can put your voucher towards these items. Please log in to your Crows Shop account with the same email associated with your membership to access Member exclusive items.
Can I use my voucher in store?
Yes! Vouchers can be used online, instore or at Crows home matches.
Who receives a voucher?
Reserved Seat, General Admission, Western Stand, AFLW, Interstate, Showdown, Digital and Victorian members will receive vouchers.
Junior, Baby, Toddler and Supporter Members are not eligible for a voucher.
Can I put my voucher towards something else?
Yes! You can use your voucher towards anything at Crows Shop. Members with multiple 2026 Crows Shop Member vouchers can group them together for extra savings.
Do I need to be logged into my account to access the exclusive Member products if purchasing online?
Yes, this will allow you to see the exclusive member products in the shop online.
Once you are ready to make your purchase, you will be able to type your voucher code into the Gift/Member Voucher section in your cart.
To add multiple voucher codes to one transaction, add them individually pressing Apply each time.
Please note that if you haven't shopped online before you will need to create a Crows Shop store account - this is different to your membership account.
Will I still receive my 10% member discount if I use my voucher?
Your 10% discount will not apply to the exclusive Member range but it will be applied across any other items online.
My Member voucher code is not working. What shall I do?
Please contact Crows Member Services on 08 8440 6690 or membership@afc.com.au and they will be happy to assist you.
Does my Crows Shop member voucher expire?
Yes, Crows Shop member vouchers issued with a 2026 AFL membership will expire on 31 August 2026. Member Vouchers issued with a 2026 AFLW membership will expire on 24 December 2026.
Crows Shop member vouchers issued with a 2025 AFL membership expired on 31 August 2025. Vouchers issued with a 2025 AFLW membership will expire on 24 December 2025.