Terms & Conditions


The CROWmania Online Shop is operated by Infinite Retail ABN 19 158 215 984 under an agreement with Adelaide Football Club Limited ABN 48 008 101 568 ("Adelaide Football Club"). Under this agreement with Adelaide Football Club, we may disclose personal information that we collect from users of this website to Adelaide Football Club for purposes relating to providing our goods and services including direct marketing purposes. Where this occurs, any disclosure of your personal information will be in accordance with our Privacy Policy.

By accessing or using the CROWmania website ("this website"), you acknowledge that you have read and understood and agree to be bound by the following terms and conditions (as amended from time to time) which form a legally binding contract between you and Infinite Retail.
If you don't agree to these terms and conditions, please do not use this website.

For any queries or assistance, please contact us at customerservicecrows@infiniteretail.com

Use of This Website

You acknowledge and agree that this website and its contents are only intended for your own personal, non-commercial use and you may only download, print or use content for this purpose.

You may only use this website for lawful purposes and must not use it in a way that violates the rights of any third party.

Unless you have prior consent, you must not copy, reproduce, modify, distribute, imitate, publish, commercially exploit or link to or deep-link into this website.

Intellectual Property Rights

The copyright, trade marks and other intellectual rights contained within this website are owned by or are licensed to the Adelaide Football Club.

Except as expressly authorised, you may not reproduce, perform, create derivative works from, republish, upload, edit, post, transmit, or distribute in any way whatsoever, any materials from this website without prior written permission from the Adelaide Football Club.

Third Party Websites

This website may contain links to third party websites. The Adelaide Football Club is not responsible for the condition or content of those websites as they are not under Infinite Retail control. You access those websites and/or use their products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by the Adelaide Football Club of those websites or the products or services provided on those websites.

You must not link any third party website to this website without the Adelaide Football Club’s prior written consent.

Damage to Computer or Other Device

Infinite Retail will take reasonable care in ensuring that our website is free from viruses or other dangerous content, however cannot guarantee that use of this website will not cause damage to your computer or other devices. It is your responsibility to make sure that you have the proper equipment and anti-virus software to use this website safely.

Password and Account Security

It is your responsibility in maintaining the confidentiality of your password and account and all activities that take place under your password or account. If you will be using a shared computer, ensure that you log out of your account at the end of each session.

If you believe that there has been a security breach or misuse of your password or account, please let us know immediately. Infinite Retail and the Adelaide Football Club will not be liable for any loss or damage that may occur as a result of your failure to comply with this clause.

If you have forgotten/lost your password for your log in please contact the Adelaide Football Club Membership Department on (08) 08440 6690 for assistance.

Overseas Users

This website may be accessed throughout Australia and overseas. Infinite Retail and the Adelaide Football Club makes no representations that the content of this website complies with the laws (including intellectual property laws) of any country outside Australia. If you access this website from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the website.

In addition, note that we may not be permitted to supply certain products to customers outside of Australia.


When placing information onto our website, Infinite Retail will take reasonable care in ensuring that all details, prices, product images and descriptions displayed are correct at the time. Prices may vary from in store and at venue.

Infinite Retail and the Adelaide Football Club have the right to amend any typographical errors, inaccuracies or oversights in the information contained on this website and to correct or update content or cancel orders at any time without prior notice. Please note that this also applies to orders that have been submitted.

In addition, images showing textures, appearances and colours of our products will vary depending on your monitor and computer equipment. We cannot guarantee that the product images are an exact representation of the actual products.

Rejection of Orders

We reserve the right to reject an order for any reason, including without limitation where:

• A product is unavailable;
• There was an error in the price, image or product description;
• We are not permitted to supply the product to a customer outside Australia;
• There was an error in your order; and

We also have the right to limit the sale of products to reasonable or normal quantities. When an order is rejected, we will refund in full all amounts you have paid in respect of the rejected order.


We reserve the right to immediately suspend, terminate or limit your access to this website for any reason in our absolute discretion. We will not accept responsibility if your access to this website is unavailable for any reason.


Cookies are small pieces of information that your browser stores on your computer hard drive. We may use cookies to provide website usage information as well as to assist us to improve and develop the products and services we offer. Our cookies do not contain any personal identifiable information. If you disable cookies on your web browser, you may not be able to fully experience all features of this website.


You use this website at your own discretion and risk. Infinite Retail and the Adelaide Football Club makes no representations or warranties of any kind, express or implied as to the operation of this website or the information, content, materials or products included on this website, except as otherwise provided under applicable laws.

Neither Infinite Retail, the Adelaide Football Club nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable in any way whatsoever (including for negligence) for any loss, damage (including incidental, special or consequential damages), costs or expenses suffered, arising out of, or in any way connected with this website or any of its content.

All warranties, conditions and representations (whether express or implied) are hereby excluded to the extent permitted by law.


You agree to indemnify Infinite Retail and the Adelaide Football Club for any loss, damage or cost it suffers or incurs as a result of any breach by you of these terms and conditions.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of South Australia, Australia. You agree to submit to the exclusive jurisdiction of the courts of South Australia.


Infinite Retail and the Adelaide Football Club may, in their absolute discretion, modify or amend these terms and conditions at any time without providing you with prior notice. If we do so, the updated terms and conditions will be published on this website and the modifications will be immediately binding upon you. For any queries or assistance, please contact Infinite Retail at customerservicecrows@infiniteretail.com or (02) 8866 6605

Stock Enquiries

If you find a product online which is out of stock or not available you may like to call or go into CROWmania West Lakes, SA (08) 8440 6600.

CROWmania e-Gift Cards

These conditions apply to the purchase and use of e-Gift Cards

  1. e-Gift Cards purchased online are only available for redemption online, not in store.
  2. Gift vouchers cannot be redeemed for cash, cannot be used for cash equivalent transactions (such as bill payments, purchase of financial products or foreign currency, or gambling transactions), reloaded, returned for a refund, have their balances consolidated to a new gift card or be replaced after expiry. We may in our sole discretion elect to cancel a gift card or block such a transaction if you attempt to do so. e-Gift vouchers are not legal tender, account cards, credit or debit cards or securities.
  3. e-Gift Cards are valid for 12 months from date of purchase.

For any enquries regards e-Gift Cards, please contact our Customer Service team 

Sale Items

Sale items are unable to be used in conjuction with any other offers, no further discounts apply. 

Sale items are not exchangeable or refundable, and all sales are final.

CROWmania Online Auctions 

In order to bid on any item you must register by creating a CROWmania account and be logged in.

Your Obligations

• When you enter a CROWmania auction to bid, you are making an offer to buy the item at your bid price. If your bid price is the winning bid at the conclusion of an auction you must purchase the item you have bid for plus any additional charges that you may be obliged to pay. Shipping costs are additional to the winning bid price.
• Winning bid prices are GST inclusive.
• Please take care when making a bid as once your bid is placed, it cannot be withdrawn.
• It is your responsibility to read the product information relating to any item listed for auction.
• Please do not rely solely on the title summary or any photographs of the item posted in this auction as a complete description of an item. If a photograph is provided, please use it as a guide only.
• You must not engage in bid manipulation.

Eligibility To Participate

You must be able to form legally binding contracts to use the CROWmania auction feature. This means you must not use the CROWmania auction feature if you:

• are under 18 years of age;
• an undischarged bankrupt; or
• under any type of insolvency administration, where you are a company.

Retracting Your Bid

Once a bid has be placed it cannot be retracted.

Reserve Price

If the item that is up for auction has a reserve price, that reserve price will be listed on that item, and it will not be sold unless the bidding reaches the minimum price - namely reserved price.

What If Two Bidders, Bid The Same Amount?

If two bidders bid the same amount, then the earliest bid will take precedence.

Auction Times

Once the publicised closing time of a CROWmania online auction is reached, the auction will cease and the highest bidder is the winner. There are no time extentions on any CROWmania online auctions.

How Long Do I Have To Pay For The Item I Have Won In An Auction?

The wining bidder must have successfully paid for the item within 48 hours of the close of the auction. If the winning bidder does not complete payment within 48 hours of the close, CROWmania reserves the right to offer the auction item either to the next highest bidder or To Re-Auction The Item.

What Happens If I Win An Auction, Fail To Pay?

If you are the winning bidder and do not pay for the item within 48 hours, CROWmania reserves the right to place the item back into the auction, whereupon we will notify the other unsuccessful bidders that the item is for again up for auction. CROWmania is under no obligation to inform winning bidders who refuse or cannot pay when and if the item in question is placed back on CROWmania either for sale or auction.

Is Shipping Included In My Bid Amount?

No, shipping costs are not included in the winning bid price.